Online Returns

To return or exchange an item you must insert the order number in the appropriate field and press SEND. A guided procedure will allow you to choose the item to return and will explain how to prepare the package.

You can contact our Customer Service calling 02-23345 501 or By email using the contact form on the Contact Us page

* Monday to Friday 8 am – 5 pm GMT (9 am - 6 pm CET)