FRANKIE SNEAKERS

Suede is a high-quality material that, by its very nature, may exhibit slight variations in color due to friction or prolonged exposure to heat and light whether natural or artificial. Contact with water or other liquids may also leave marks or stains.

We recommend gently removing any dirt with a soft-bristled brush. To preserve the material’s original characteristics, do not use leather care products or other cleaners not specifically designed for suede.

SHIPPING

All orders are processed from Monday to Friday, excluding public holidays, and are shipped within 1–3 business days.

Delivery times vary depending on the shipping method selected at checkout.

RETURNS

The return period for online purchases is 14 days from the date of delivery of the order. You can return or exchange your item free of charge by following the procedure outlined in Online Returns & Exchanges.

Incomplete, damaged or worn items cannot be accepted, as specified in our Terms and Conditions.