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Care of products

INTRODUCTION TO PRODUCT CARE

Giuseppe Zanotti creations are designed and produced in Italy. They are the result of in-depth research that ensures the utmost quality. The leather and all the materials used are carefully selected and expert craftsmen carry out the work by hand. Any imperfections, creasing, shading, or irregularities in the leather are to be regarded as natural features of the product. The following recommendations are general guidelines for maintaining the longevity and durability of the footwear. Giuseppe Zanotti declines any responsibility for the instructions stated herein, each customer shall be held individually responsible. The experts in our customer care center are always available to offer support (Customer Service). To request assistance with repairs or maintenance, please be sure to have the original proof of purchase or your order number. We ask that you also provide a photograph of the product, the defect, and the bottom of the shoe.

PRESERVATION OF THE PRODUCT

We recommend preserving the product in ideal conditions. The space should be dry, clean, ventilated, and positioned away from heat sources, direct sunlight and electrically produced light. It is best to keep the footwear in the designated dust bags that come with the product. We advice against placing the product in direct contact with other leather or fabric items to ensure that the crystals and embroidery remain well protected. The instructions in this guide are useful for removing small amounts of dirt. For a thorough cleaning, we suggest contacting a specialized laundry service. Giuseppe Zanotti does not assume any responsibility for any damage caused.

HOW TO MAINTAIN THE SHAPE OF THE SHOES

It is only natural that the shape of the shoe changes over time. Giuseppe Zanotti footwear molds to the shape of the wearer's foot and may change shape further as a result of long-term and prolonged use. Leather has a natural tendency to wrinkle and crack over time. To prolong the elasticity and maintain the shape of the shoes, it is best to stuff them with tissue paper when not being worn.

CARE OF THE SOLES

The soles on Giuseppe Zanotti footwear are made of smooth, delicate materials. Therefore, it is normal that they wear down with use. This is not a manufacturing defect, but a completely natural process.

LAMINATED OUTSOLES:The gold, silver, and platinum colors on the soles of the sneakers and shoes are achieved through an elaborate laminating procedure. These laminates wear down during normal use and the consequent visibility of the sole base color is to be considered a natural characteristic of the product and not a defect. To remove a small amount of dirt, we recommend using a soft cloth dampened with water.

RUBBER OUTSOLES: To clean rubber outsoles, it is best to use a neutral degreaser and a soft cloth, being careful not to allow the cleaning product to come into contact with the upper. For a thorough cleaning, we suggest contacting a specialized laundry service.

CLEANING THE LINING

The leather used for the internal lining is natural and is not treated with chemical products. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap.

CARE OF NAPPA LEATHER AND HIDE

To maintain the natural traits of the leather used for Giuseppe Zanotti footwear, it is not treated with chemical products. This makes it vulnerable to inclement weather. Small spots caused by rain could persist for a long time. Anomalies like this are an indication of the total natural state of the leather. We especially recommend keeping light colors out of contact with water or other liquids.To remove small amounts of dirt, we recommend using a neutral, paraben-free beeswax cream and a soft, dry cloth.

CARE OF SUEDE

Suede is one of the most delicate leathers and it may have small color variations due to rubbing or prolonged exposure to natural or artificial heat and light sources. By nature, suede is prone to irreparably losing texture and color over time. Prolonged contact with water or other liquids can also cause staining. To remove small amounts of dirt, we recommend using a soft bristle brush. If the shoe has come into direct contact with water, wait for it to dry then proceed with cleaning. Refrain from using leather-specific products. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF PATENT LEATHER

Patent leather is achieved through complex dyeing techniques. To prevent transferring color, we advice against putting the footwear in any type of plastic sack. Also, it is best to keep the footwear out of direct contact with other materials for extended periods of time. Position it far away from heat sources and substances that contain alcohol or its derivatives. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF LACE

Lace is an extremely delicate material that undergoes an elaborate manufacturing process. We advice against even light contact with sharp or rough objects that can cause tearing or small rips in the fabric. It is also important to refrain from contact with liquids and rain, and from prolonged exposure to heat sources and natural or artificial light in order to prevent staining. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF SATIN

By nature, satin is a very delicate fabric, which is why we advice against even light contact with sharp or rough objects that can cause tearing or small rips in the fabric. It is also important to refrain from contact with liquids and rain, and from prolonged exposure to heat sources and natural or artificial light in order to prevent staining. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF VELVET

Velvet is especially delicate and subject to wear. We recommend using the product appropriately and avoiding contact with rainwater, mud, and other wearing agents. We also advice against accidental contact with blunt objects. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF FLOCK

Flock is made through a special production process called flocking, which uses an airbrush-like tool to apply paint and a finish that is velvety and soft. The smears of paint and the slight color variations are to be considered characteristics of the "unfinished" result Giuseppe Zanotti wants to achieve. The products made of this particular material are part of an exclusive limited production. They are completely handmade on a premium leather base and have unique characteristics that make each piece slightly different from the other. Any imperfections and paint smears that might be visible are part of the overall result the Creative Director wants to achieve. We recommend using the product appropriately and avoiding contact with rainwater, mud, and other wearing agents. We also advice against accidental contact with blunt objects. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF COTTON AND CANVAS

The fabrics used in the Giuseppe Zanotti collections are made with cutting and stitching techniques, which is why they run the risk of fraying if rubbed or scratched. It is also important to refrain from contact with liquids and rain, and from prolonged exposure to heat sources and natural or artificial light in order to prevent staining. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF PONY SKIN

Pony skin is calf leather that has been tanned without removing the hair. For this reason, any color variations are to be considered a natural characteristic of the product and not a defect. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Avoid prolonged contact with water and other liquids. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF REPTILE LEATHER AND EXOTIC MATERIALS

It is possible to find products in the Giuseppe Zanotti collections that are made of rare and delicate exotic materials like crocodile, eel, ayer and python. By nature, these leathers show cracking as a sign of wear over time, especially if exposed to humidity in the air. For this reason, we recommend preserving the product in a dry, ventilated environment. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Avoid prolonged contact with water and other liquids. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF FUR

By nature, fur creates knots and ripples. If the product accidentally comes into contact with rainwater, we suggest allowing it to air dry. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. For a thorough cleaning, we suggest contacting a specialized laundry service. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF SHOOTING PATENT LEATHER

Shooting patent leather is an extremely delicate material. The manufacturing process itself can cause minor imperfections that are to be considered a unique characteristic of this material. We advice against putting the product in contact with blunt objects and repeated rubbing against fabric. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

CARE OF EMBROIDERY, CRYSTALS, AND METALLIC PLATES

All of our products are made entirely by hand, including the embroidery, crystals, plates, and accessories. It is important to prevent these from coming into direct contact with satin, lace, and leather in order to avoid scratches and tears in the fabrics. We suggest preserving these shoes separately in their designated dust bags. To clean the metallic plates, we recommend using the special cloth that came with the product. If the product accidentally comes into contact with water, dry it immediately with a soft, dry cloth. To clean the crystals and embroidery, use a slightly damp, soft cloth.

CARE OF RUBBER

The rubber used for the soles on Giuseppe Zanotti footwear is all natural. For this reason, prolonged exposure to heat sources and light may change the original color. To remove a small amount of dirt, we recommend using a soft cloth dampened with water and mild soap. Refrain from using cleaning products made specifically for leather. Giuseppe Zanotti does not assume any responsibility for any damage caused.

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© COPYRIGHT 2020 - 2023 GIUSEPPE ZANOTTI S.p.A. Via dell’Artigianato, 28 - 47030 S. Mauro Pascoli (FC), enrolled at Business Register of Forlì Cesena n. REA FO – 238829, Company Registration Number/ TAX Number/VAT 02067600409, share capital fully paid up Euro 520.000 T. +39 0541 810911 F. +39 0541 933100 registered e-mail address: comunicazioni@pec.giuseppezanotti.com
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